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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caitlan Vultaggio

Caitlan Vultaggio

September 3, 2024

5  out of  5
rating by Caitlan Vultaggio
"What a quick and easy experience! I spoke with Josh and he was so pleasant on the phone and listened to my needs and customized my coverage as necessary. He went above and beyond to get me an incredible deal on insurance!"
We responded:
"Thank you, Caitlan, for sharing your experience! I'm glad Josh could assist you so effectively and provide the coverage you needed. It's wonderful to know he went above and beyond to secure a great deal for you. If you have any further questions or need assistance in the future, our office is here to help. - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of David Johnson

David Johnson

September 3, 2024

5  out of  5
rating by David Johnson
"Great agents that are extremely helpful in getting you the coverage you need. Will recommend this agency to anyone."
We responded:
"David, thank you for your kind words and recommendation! I'm glad our team could help you find the right coverage. If you ever need further assistance, don't hesitate to reach out. - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Emily Densmore

Emily Densmore

August 30, 2024

5  out of  5
rating by Emily Densmore
"Amazing experience so far! Reached out right away to see if I needed assistance with anything after i purchased renters insurance."
We responded:
"Emily, thank you for your wonderful review! I'm happy to know you had an amazing experience with our office. It's great that we could assist you promptly after your renters insurance purchase. If you need any further assistance, feel free to reach out anytime. - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Beverly Day

Beverly Day

August 22, 2024

5  out of  5
rating by Beverly Day
"Julie and her staff are the best…thank you soo much for your service, responsiveness, and helpful service…"
We responded:
"Thank you, Beverly. I'm glad you found our service responsive and helpful. We appreciate your kind words and look forward to assisting you with any future needs. - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Todd Schools

Todd Schools

July 12, 2024

5  out of  5
rating by Todd Schools
"I filled out a home owners quote request online and received a response from Julie about contacting me for more information. I received a call from her associate Josh. Josh couldn't have been easier to talk to. My least favored thing is talking on the phone and dread it. I was very pleased with the quote and the outcome of the conversation after a horrible experience with a competitor. I now look forward to a quote for my auto insurance."
We responded:
"Thank you, Todd, for sharing that Josh made the process of getting a homeowners quote easy and comfortable for you, especially given your preference for avoiding phone calls. It's great to know that you were pleased with the quote and the outcome of your conversation, especially after a bad experience with a competitor. We appreciate your trust in us and are excited to provide you with an auto insurance quote as well. - Julie Francis, State Farm Insurance Agent, Portland, ME"
Profile photo of J Welch

J Welch

June 29, 2024

5  out of  5
rating by J Welch
"Have had for three years now and they have been extremely helpful would recommend"
We responded:
"Thank you, J Welch, for your positive feedback! I'm pleased to hear that you've found our team extremely helpful over the past three years. We're grateful for your recommendation and look forward to continuing to provide you with excellent service. If you ever need assistance in the future, please don't hesitate to reach out. - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Viktoriia Moshenskova

Viktoriia Moshenskova

June 18, 2024

5  out of  5
rating by Viktoriia Moshenskova
"Julie is wonderful and took care of me and my fiancé so well!"
We responded:
"Viktoriia, I'm thrilled to hear that you and your fiancé had a wonderful experience with us! I'm pleased that you felt well taken care of by our team. Thank you for your kind words, and we're grateful for the opportunity to assist you both. Looking forward to serving you in the future! - Julie Francis, State Farm Insurance Agent, Portland, ME"
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Rudy Ofembe

June 10, 2024

5  out of  5
rating by Rudy Ofembe
"From the moment I stepped into Francis Julie State Farm Inssurance company I kept on being mad with myself ☺️ Why it took me so long to come in contact with such an amazing place full of great and happy professional employees. Here the insurance policies are not just great but reliable and incomparable, for all those looking for a great insurance Francis Julie State Farm Inssurance company is the a place to be, a place with countless great deals and opportunities"
We responded:
"Hi, Rudy! Thank you for your heartfelt review. I'm so glad you had such a positive experience at our office. We strive to create a welcoming and professional environment, and it's wonderful to hear that you felt that from the moment you walked in. Our team works hard to offer reliable and incomparable insurance policies. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're always here to help! - Julie Francis, State Farm Insurance Agent, Portland, ME"
Profile photo of Paul Amoroso

Paul Amoroso

May 28, 2024

5  out of  5
rating by Paul Amoroso
"Josh was very accommodating with a willingness to work on a small policy, as if it was substantial. His professionalism is exemplary. It was a pleasure."
We responded:
"Paul, I'm pleased to hear that Josh provided exemplary professionalism and outstanding service. We're grateful for your positive feedback and look forward to assisting you with any insurance needs in the future! - Julie Francis, State Farm Insurance Agent, Portland, ME"
Profile photo of Hayley Pawlowski

Hayley Pawlowski

May 16, 2024

5  out of  5
rating by Hayley Pawlowski
"They are an amazing team and helped me out so fast with something I was putting off for months! Would recommend!!"
We responded:
"Hayley, we're thrilled to have helped you quickly with something you had been putting off for months! We're pleased to hear you had a great experience with our team. Thank you for recommending us! If you need anything else, we're here for you. - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Susan Berchiolli

Susan Berchiolli

May 16, 2024

5  out of  5
rating by Susan Berchiolli
"Josh was friendly & helpful (as was Emily). Overall good experience."
We responded:
"Susan, I'm pleased to hear you found Josh and Emily friendly and helpful during your visit! We're grateful for your positive feedback and glad you had an overall good experience with us. If you ever need assistance in the future, feel free to reach out. Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Julia Leighton

Julia Leighton

April 25, 2024

5  out of  5
rating by Julia Leighton
"Julie is wonderful to work with. When I reached out for a quote to for my home owners and auto insurance she was quick as can be to get back to me! The rates were great, and she went over the quote line by line so I knew what I was getting. Happy to be one of her newest customers. I highly recommend her!"
We responded:
"Thank you, Julia, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come! - Julie Francis - State Farm Insurance Agent"
Profile photo of Joe discatio

Joe discatio

April 24, 2024

5  out of  5
rating by Joe discatio
"Julie and her team are amazing… They make everything super easy to get an type of insurance U need…"
We responded:
"Joe, I'm thrilled to hear that our team make the insurance process super easy for any type of coverage you need! - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Micaela Phillips

Micaela Phillips

April 12, 2024

5  out of  5
rating by Micaela Phillips
"Very kind and knowledgeable"
We responded:
"Thank you for the five stars, Micaela! And thank you for trusting us with your insurance needs."
Profile photo of Fouad Toubaji

Fouad Toubaji

April 11, 2024

5  out of  5
rating by Fouad Toubaji
"I visited Julie's agency for a car insurance and I was surprised how fast and efficient is their service. I was given many options and I've chosen what suits me. I surely recommend Julie's agency. This is the place where I will go for all my insurance needs"
We responded:
"Fouad, thank you so much for your kind words! I'm delighted to hear that you had such a positive experience at our agency and that we were able to assist you efficiently with your auto insurance needs. Providing fast and efficient service is always our goal, and I'm glad to know that you were given many options and found the one that suits you best. Your recommendation means a lot to us, and I'm honored that you've chosen our agency for your insurance needs. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing us as your insurance provider!"
Profile photo of Mashale N

Mashale N

March 20, 2024

5  out of  5
rating by Mashale N
"Josh Nappi was the agent who was helping me and he was incredibly helpful/personable. Insurance shopping is not fun, but State Farm made it very easy. 11/10 would recommend!"
We responded:
"Mashale, we are thrilled to hear about your positive experience with Josh and our team at State Farm. Making insurance shopping easy and providing exceptional service is our top priority. Thank you for recommending us! - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Nakeda Levesque

Nakeda Levesque

March 7, 2024

5  out of  5
rating by Nakeda Levesque
"Agent was very quick and easy to work with. Literally had insurance in less thank 15 minutes!!"
We responded:
"Hi Nakeda, we are thrilled to hear about your quick and easy experience with our team. Providing efficient service is a top priority for us, and we are glad we could assist you in less than 15 minutes. Thank you for choosing us for your insurance needs! Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Amybeth Hurst

Amybeth Hurst

March 7, 2024

5  out of  5
rating by Amybeth Hurst
"Absolute FIVE stars. Josh has amazing follow through, and speaks in easy to understand terms. Thanks, Josh."
We responded:
"Hi Amybeth, thank you for the fantastic review! We are thrilled to hear that Josh provided you with amazing service. We strive to offer knowledgeable and professional service to all our customers. Thank you again for choosing us for your insurance needs! - Julie Francis - State Farm Insurance Agent, Portland, ME"
Profile photo of Brenda Elwell-Taylor

Brenda Elwell-Taylor

March 5, 2024

5  out of  5
rating by Brenda Elwell-Taylor
"I’ll have to say I’m really impressed with State Farm. My current insurance commercial insurance bill went through the roof and when I spoke with them they droped the price is a little bit and explained that their costs are higher. Long story short that caused me to look around- I saw a post on Facebook as someone else had complained about their insurance going crazy and one of your agents Brenda , wrote and said we could help… so I contacted her and had a phone interview and actually added another personal vehicle on and saved even more. Julie was able to make the same policy terms for far less money! Being self-employed - the dollars go out the door a lot faster than they ever have- so I’m really looking to save money wherever I can -so give State Farm a call!"
We responded:
"Brenda, thank you for sharing your experience with our office. We understand the importance of managing costs, especially for self-employed individuals like yourself, and we're glad we could assist you in finding a more affordable insurance option. Our team is dedicated to providing excellent service and finding the best solutions for our clients. We're thrilled that they were able to help you add another personal vehicle to your policy while saving you money. At Julie Francis State Farm Agency, we strive to provide competitive rates and personalized coverage options to meet the needs of our customers. We appreciate your trust in us and encourage you to reach out if you have any further questions or insurance needs in the future. Thank you for choosing State Farm as your insurance provider."
Profile photo of Margaux de Wet

Margaux de Wet

February 15, 2024

5  out of  5
rating by Margaux de Wet
"Julie has been nothing but professional, patient and kind. We were not familiar with Life Insurance products in the US and she went through great effort to explain and explain again how it works and what she believes would be most suited for our situation. We are also not the easiest to deal with ito turnaround time due to variables on our end but she remained patient, kind and highly responsive. Deal with Julie - you won’t be disappointed."
We responded:
"Thank you so much for your kind words! I'm thrilled to hear about your positive experience with me and my team. I'm grateful for the opportunity to serve you. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help in any way we can!"
Profile photo of Kristina Halliday

Kristina Halliday

February 12, 2024

5  out of  5
rating by Kristina Halliday
"I worked with Tyler as part of the Julie Francis team with a time-sensitive insurance issue. He was responsive, informative, easy to work with and prompt. I recommend him wholeheartedly!"
We responded:
"Kristina, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Tyler cares a lot about our customers."
Profile photo of Ankit Kumar Singh

Ankit Kumar Singh

January 26, 2024

5  out of  5
rating by Ankit Kumar Singh
"Julie and her team were so responsive. They took care of my needs while I was traveling abroad and I am grateful for that! Highly recommend!"
We responded:
"We are overjoyed by reviews like this, Ankit! We strive to provide excellent service that makes insurance needs a bit easier for our customers, so we are overjoyed to hear that we delivered! Please let our office know if there is anything additional you may need! Thank you for being the BEST part of the State Farm Family!"
Profile photo of Ava Burnell

Ava Burnell

January 25, 2024

5  out of  5
rating by Ava Burnell
"Julie is incredible. She is quick to get back to you and on top of her game. Working with her has been a pleasure. She’s saved us a minimum of $600 a year on our auto-insurance. Thank you, Julie!"
We responded:
"Ava, it was a pleasure working with you as well. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Carolyn Litalien

Carolyn Litalien

January 5, 2024

5  out of  5
rating by Carolyn Litalien
"You're the Best! Thank you for allowing me to choose ur Company!"
We responded:
"Thank you for the five-stars, Carolyn! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Julie Willwerth

Julie Willwerth

January 4, 2024

5  out of  5
rating by Julie Willwerth
"Have been dealing with Julie for years. Her office is professional and very easy to deal with."
We responded:
"Julie, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"