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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack MacPhail

Jack MacPhail

August 26, 2026

5  out of  5
rating by Jack MacPhail
"My wife and I, having moved from Portland, Oregon to Portland, Maine, needed a good, comprehensive, local insurance company with which to deal. We simply transferred, with minimum effort, our account between the "Portlands". Julie's agency has been excellent and we have recently added homeowners insurance to supplement our auto insurance. Heartily recommend this agency-they are very, very responsive. Jack MacPhail"
We responded:
"Thank you, Jack! I'm glad to hear that your transition between the Portlands was smooth and that you found our office responsive and helpful. It's great to know we could assist with your insurance needs. We appreciate your recommendation and are here if you need anything else!"
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Patrick Kistner

August 24, 2026

5  out of  5
rating by Patrick Kistner
"Dealing with insurance is never fun, and I’ve had some difficulties navigating it all but Julie and her team have always had my back and worked with me to make things go as smooth as possible."
We responded:
"Patrick, thank you for taking the time to leave us a review! I'm happy to hear that our team has been able to support you and make the process smoother. We strive to be there for you whenever you need us. Feel free to reach out if you need anything else!"
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Lucky Hollander

August 21, 2026

5  out of  5
rating by Lucky Hollander
"Unbelievably responsive, helpful & consistently reliable whenever we have a claim or questions about the process of making one."
We responded:
"Lucky, thank you for taking the time to leave us a review! I'm happy to hear that you find our team responsive and reliable when handling claims and questions. We strive to make the process as smooth as possible for you. Let us know if we can help with anything else!"
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simone david halstead

August 3, 2026

5  out of  5
rating by simone david halstead
"Julie Francis and her team are very helpful and easy to work with! I would recommend them to all my friends and family!"
We responded:
"Simone, thank you for taking the time to leave us a review! I'm happy to hear that you find our team helpful and easy to work with. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Cassandra Kennie

July 28, 2026

5  out of  5
rating by Cassandra Kennie
"Emily and Julie were so helpful in switching my car insurance. They made the process super streamlined and stress free. Really nice to connect with some people who care about their customers and their experience!"
We responded:
"Cassandra, thank you for taking the time to leave us a review! I'm happy to hear that Emily and I could make your insurance switch smooth and stress-free. We truly care about providing a great experience for our customers. We're always happy to help if anything comes up."
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Mary Stockmeyer

July 23, 2026

5  out of  5
rating by Mary Stockmeyer
"We are clients with Julie Francis' State Farm Insurance in Portland Maine. We recently made a payment change to our account, assisted by Emily Furrow. Emily was immediately responsive, was familiar with our account and was able to help us quickly and efficiently. We appreciate all our service with this State Farm Insurance office. Emily gave us excellent and personal attention. Thank you Emily."
We responded:
"Thank you, Mary, for sharing your experience! I'm glad to hear that Emily was able to assist you promptly and efficiently with your payment change. We strive to provide personal and attentive service, and it's wonderful to know that you felt well taken care of. We appreciate your support!"
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Gustavo drago riofrio

July 23, 2026

5  out of  5
rating by Gustavo drago riofrio
"Excelente atencion. Muy amable y profecional . Resolvio mis dudas. Se las recomiendo."
We responded:
"¡Gracias por tu reseña, Gustavo! Me alegra saber que recibiste una atención amable y profesional y que pudimos resolver tus dudas. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por recomendarnos!"
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Danny Chute

July 23, 2026

5  out of  5
rating by Danny Chute
"Emily was a huge help… thanks!"
We responded:
"Danny, thank you for taking the time to leave us a review! I'm happy to hear that Emily was able to assist you. We're here for you, so feel free to reach out if you need anything else!"
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Zulia Anderson

July 22, 2026

5  out of  5
rating by Zulia Anderson
"Thanks to Sydney Bonnevie for her quick help and professionalism"
We responded:
"Thank you, Zulia Anderson! I'm glad to hear that Sydney was able to assist you quickly and professionally. We're proud to have her on our team. Let us know if we can help with anything else!"
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Bailey Coates

July 10, 2026

5  out of  5
rating by Bailey Coates
"Sydney was amazing to work with! She made getting my renters insurance quick and easy, answered all of my questions, and made the whole process stress-free. She was friendly, knowledgeable, and professional. I highly recommend working with her and the whole office!"
We responded:
"Thank you, Bailey! I'm happy to hear that Sydney made your experience with getting insurance smooth and stress-free. We take pride in being friendly and knowledgeable, and it's great to know that you felt well taken care of. We appreciate your recommendation and support! Let us know if we can help with anything else!"
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DW Godfrey

July 1, 2026

5  out of  5
rating by DW Godfrey
"Always great and easy to work with! Knowledgeable staff and very easy to talk to."
We responded:
"Thank you! I'm happy to hear that you find our team knowledgeable and easy to work with. We strive to make every interaction smooth and informative. Let us know if we can help with anything else!"
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clsibarguen

June 12, 2026

5  out of  5
rating by clsibarguen
"Thanks to Sydney Bonnevie for her quick help with an update to our policy. She’s a great addition to the Julie Francis State Farm team!"
We responded:
"Thank you! I'm glad Sydney could assist you swiftly with your policy update. We're lucky to have her as part of our team. We appreciate your support!"
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Greg Forsythe

June 9, 2026

5  out of  5
rating by Greg Forsythe
"I moved my insurance to Julie at State Farm years ago. I came for the price, I've stayed for the price and service. I always get great service for whatever I'm doing with Julie!"
We responded:
"Hey, Greg! Thank you for your loyalty over the years. It means so much to me that you initially came for the value and have continued to stay because of the service as well. I truly appreciate the opportunity to help with your motorcycle, homeowners, and RV coverage, and I’m grateful for your continued support."
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William Zelman

May 22, 2026

5  out of  5
rating by William Zelman
"Julie was great! total pro, got everything right on short notice. Thanks! z"
We responded:
"Hey William, thank you for the 5 stars! I'm happy to hear that everything was handled efficiently and on short notice. We always strive to provide top-notch service. Let us know if we can help with anything else!"
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Lynne Perry

May 4, 2026

5  out of  5
rating by Lynne Perry
"16 + years of great service. Auto and Home Owners."
We responded:
"Thank you, Lynne, for your wonderful feedback! I'm so happy to hear that you've been satisfied with our service for over 16 years. It's a pleasure to assist with your insurance needs. If there's anything else we can do for you, just let us know!"
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Matt Cullins

April 27, 2026

5  out of  5
rating by Matt Cullins
"Great to work with, very prompt service"
We responded:
"Thank you, Matt! I'm happy you found our service prompt and enjoyable to work with. We appreciate your feedback and are here for any insurance needs you might have. Thanks for choosing us!"
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Alyson Cummings

April 17, 2026

5  out of  5
rating by Alyson Cummings
"Josh and Emily are incredibly helpful and responsive. Great agency!"
We responded:
"Thank you, Alyson! I'm happy to hear that Josh and Emily were able to assist you so effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Judy Demena

April 13, 2026

5  out of  5
rating by Judy Demena
"Sydney is the best! Always helpful and delivers on time!!!"
We responded:
"Thank you for your review, Judy! I'm happy to hear that Sydney has been so helpful and timely. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Samara Kupferberg

April 8, 2026

5  out of  5
rating by Samara Kupferberg
"Sydney Bonnevie at Julie Francis’s office went above and beyond in helping me get two new policies set up quickly and efficiently. Can’t praise her enough! I’ve used this office for my small business insurance for several years and I switched all of my other policies over to them and have been very pleased with the cost and most of all the excellent customer service!"
We responded:
"Thank you for the review, Samara! We are happy to hear that Sydney was able to help you with your polices. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. "
Profile photo of Jenna Gray

Jenna Gray

April 1, 2026

5  out of  5
rating by Jenna Gray
"I have been with several offices throughout my membership with State Farm. Julie's office has been helpful each time I have needed anything and have always been prompt. She also ensures that I have information on any new possible updates for my many policies."
We responded:
"Jenna, thank you for your wonderful feedback! I'm glad to know that our office has been helpful and prompt in assisting you. Keeping you informed about updates is important to us, and I'm happy to hear it's appreciated. Let us know if there's anything else we can do for you!"
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amy foschi

March 28, 2026

5  out of  5
rating by amy foschi
"Very responsive for questions and issues. Great office"
We responded:
"Amy, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. "
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Luke Patterson

March 17, 2026

5  out of  5
rating by Luke Patterson
"Sydney was very efficient and helpful"
We responded:
"Luke, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Julie Francis’s Team!"
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Tom

March 17, 2026

5  out of  5
rating by Tom
"Sydney and Julie gave me a good quote on my auto and rental insurance that is very close to my old USAA coverage; details look better! I suggest getting a quote from them if you need insurance."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Julie Francis’s Team! We deeply appreciate your kind words here in Portland . "
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thomas rist

February 12, 2026

5  out of  5
rating by thomas rist
"Emily was very courteous and took care of my request immediately. She also p/u the phone after a few rings."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Tad Jacks

January 30, 2026

5  out of  5
rating by Tad Jacks
"Excellent and fasdt service on documentss needed ASAP!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that you found our service excellent and fast, especially when you need your documents ASAP. We appreciate your trust and look forward to assisting you again in the future!"