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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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chris yetter

March 22, 2025

5  out of  5
rating by chris yetter
"The most easy experience getting insurance for a new home purchase. Can't recommend Julie enough!"
We responded:
"Thank you, Chris! I'm so happy to hear that your experience with getting insurance was smooth and easy. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Brian Lannigan

February 22, 2025

5  out of  5
rating by Brian Lannigan
"I can’t say enough great things about Julie Frances at State Farm! She went above and beyond to fix our auto insurance, taking the time to get it right and ensuring we had the best coverage possible. Her professionalism, patience, and dedication made the whole process stress-free. If you’re looking for an agent who truly cares about her clients, Julie and her team are the people to call. Highly recommend!"
We responded:
"Thank you, Brian, for your wonderful feedback! I'm delighted to know that our efforts to ensure you have the best coverage were appreciated. It's fantastic to hear that the process was stress-free for you. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!"
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Joe Bosco

February 14, 2025

5  out of  5
rating by Joe Bosco
"I was extremely satisfied with the insurance procurement process experienced with Julie Francis. Julie clearly explained the process and what was included in the policy. She was timely in responding to questions both with phone calls and emails. I highly recommend Julie for all your State Farm Insurance needs."
We responded:
"Thank you, Joe, for sharing your experience! I'm happy to know that you found the insurance procurement process clear and efficient. It's great to hear that my timely communication made a positive impact. If you ever have more questions or need assistance, feel free to reach out. Your recommendation means a lot!"
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kari lee

February 13, 2025

5  out of  5
rating by kari lee
"I have been with State Farm for a long time, and having just moved last October, Julie had everything laid out so clearly for me and my partner! We are very appreciative of all the hard work that goes into making our policies and having it all appear in a way that is easy to understand. Thank you!"
We responded:
"Thank you so much, Kari, for your kind words! I'm delighted to know that the transition went smoothly for you and your partner. It's wonderful to hear that the clarity of your policies made a difference. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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maria maiaroto

January 30, 2025

5  out of  5
rating by maria maiaroto
"Julie was very helpful in explaining my potential liabilities and the need for adequate insurance coverage. She also bundled my car insurance with my home owners which I switched from Travelers Insurace to State Farm."
We responded:
"I'm glad you found the explanation of your potential liabilities and insurance coverage helpful, Maria. It's great to know that everything was a smooth transition. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing our office!"
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zack swander

November 15, 2024

5  out of  5
rating by zack swander
"The quality of service was amazing as well as the price of my auto quote, I highly recommend them!"
We responded:
"Zack, thank you for your wonderful review! I'm glad you found our service and auto quote pricing to be exceptional. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out anytime. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Mat Robedee

October 24, 2024

5  out of  5
rating by Mat Robedee
"Excellent service and customer care. Needed to bundle my car and home insurance - and I was helped quickly with all my questions explained in full. Thank you!"
We responded:
"Mat, thank you for your wonderful review! I'm glad we could assist you with bundling your car and home insurance and answer all your questions thoroughly. Your satisfaction with our service means a lot to us. If you need any further assistance or have more questions in the future, don't hesitate to reach out. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Caitlan Vultaggio

September 3, 2024

5  out of  5
rating by Caitlan Vultaggio
"What a quick and easy experience! I spoke with Josh and he was so pleasant on the phone and listened to my needs and customized my coverage as necessary. He went above and beyond to get me an incredible deal on insurance!"
We responded:
"Thank you, Caitlan, for sharing your experience! I'm glad Josh could assist you so effectively and provide the coverage you needed. It's wonderful to know he went above and beyond to secure a great deal for you. If you have any further questions or need assistance in the future, our office is here to help. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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David Johnson

September 3, 2024

5  out of  5
rating by David Johnson
"Great agents that are extremely helpful in getting you the coverage you need. Will recommend this agency to anyone."
We responded:
"David, thank you for your kind words and recommendation! I'm glad our team could help you find the right coverage. If you ever need further assistance, don't hesitate to reach out. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Emily Densmore

August 30, 2024

5  out of  5
rating by Emily Densmore
"Amazing experience so far! Reached out right away to see if I needed assistance with anything after i purchased renters insurance."
We responded:
"Emily, thank you for your wonderful review! I'm happy to know you had an amazing experience with our office. It's great that we could assist you promptly after your renters insurance purchase. If you need any further assistance, feel free to reach out anytime. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Beverly Day

August 22, 2024

5  out of  5
rating by Beverly Day
"Julie and her staff are the best…thank you soo much for your service, responsiveness, and helpful service…"
We responded:
"Thank you, Beverly. I'm glad you found our service responsive and helpful. We appreciate your kind words and look forward to assisting you with any future needs. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Todd Schools

July 12, 2024

5  out of  5
rating by Todd Schools
"I filled out a home owners quote request online and received a response from Julie about contacting me for more information. I received a call from her associate Josh. Josh couldn't have been easier to talk to. My least favored thing is talking on the phone and dread it. I was very pleased with the quote and the outcome of the conversation after a horrible experience with a competitor. I now look forward to a quote for my auto insurance."
We responded:
"Thank you, Todd, for sharing that Josh made the process of getting a homeowners quote easy and comfortable for you, especially given your preference for avoiding phone calls. It's great to know that you were pleased with the quote and the outcome of your conversation, especially after a bad experience with a competitor. We appreciate your trust in us and are excited to provide you with an auto insurance quote as well. - Julie Francis, State Farm Insurance Agent, Portland, ME"
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J Welch

June 29, 2024

5  out of  5
rating by J Welch
"Have had for three years now and they have been extremely helpful would recommend"
We responded:
"Thank you, J Welch, for your positive feedback! I'm pleased to hear that you've found our team extremely helpful over the past three years. We're grateful for your recommendation and look forward to continuing to provide you with excellent service. If you ever need assistance in the future, please don't hesitate to reach out. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Viktoriia Moshenskova

June 18, 2024

5  out of  5
rating by Viktoriia Moshenskova
"Julie is wonderful and took care of me and my fiancé so well!"
We responded:
"Viktoriia, I'm thrilled to hear that you and your fiancé had a wonderful experience with us! I'm pleased that you felt well taken care of by our team. Thank you for your kind words, and we're grateful for the opportunity to assist you both. Looking forward to serving you in the future! - Julie Francis, State Farm Insurance Agent, Portland, ME"
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Rudy Ofembe

June 10, 2024

5  out of  5
rating by Rudy Ofembe
"From the moment I stepped into Francis Julie State Farm Inssurance company I kept on being mad with myself ☺️ Why it took me so long to come in contact with such an amazing place full of great and happy professional employees. Here the insurance policies are not just great but reliable and incomparable, for all those looking for a great insurance Francis Julie State Farm Inssurance company is the a place to be, a place with countless great deals and opportunities"
We responded:
"Hi, Rudy! Thank you for your heartfelt review. I'm so glad you had such a positive experience at our office. We strive to create a welcoming and professional environment, and it's wonderful to hear that you felt that from the moment you walked in. Our team works hard to offer reliable and incomparable insurance policies. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're always here to help! - Julie Francis, State Farm Insurance Agent, Portland, ME"
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Paul Amoroso

May 28, 2024

5  out of  5
rating by Paul Amoroso
"Josh was very accommodating with a willingness to work on a small policy, as if it was substantial. His professionalism is exemplary. It was a pleasure."
We responded:
"Paul, I'm pleased to hear that Josh provided exemplary professionalism and outstanding service. We're grateful for your positive feedback and look forward to assisting you with any insurance needs in the future! - Julie Francis, State Farm Insurance Agent, Portland, ME"
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Hayley Pawlowski

May 16, 2024

5  out of  5
rating by Hayley Pawlowski
"They are an amazing team and helped me out so fast with something I was putting off for months! Would recommend!!"
We responded:
"Hayley, we're thrilled to have helped you quickly with something you had been putting off for months! We're pleased to hear you had a great experience with our team. Thank you for recommending us! If you need anything else, we're here for you. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Susan Berchiolli

May 16, 2024

5  out of  5
rating by Susan Berchiolli
"Josh was friendly & helpful (as was Emily). Overall good experience."
We responded:
"Susan, I'm pleased to hear you found Josh and Emily friendly and helpful during your visit! We're grateful for your positive feedback and glad you had an overall good experience with us. If you ever need assistance in the future, feel free to reach out. Julie Francis - State Farm Insurance Agent, Portland, ME"
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Julia Leighton

April 25, 2024

5  out of  5
rating by Julia Leighton
"Julie is wonderful to work with. When I reached out for a quote to for my home owners and auto insurance she was quick as can be to get back to me! The rates were great, and she went over the quote line by line so I knew what I was getting. Happy to be one of her newest customers. I highly recommend her!"
We responded:
"Thank you, Julia, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come! - Julie Francis - State Farm Insurance Agent"
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Joe discatio

April 24, 2024

5  out of  5
rating by Joe discatio
"Julie and her team are amazing… They make everything super easy to get an type of insurance U need…"
We responded:
"Joe, I'm thrilled to hear that our team make the insurance process super easy for any type of coverage you need! - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Micaela Phillips

April 12, 2024

5  out of  5
rating by Micaela Phillips
"Very kind and knowledgeable"
We responded:
"Thank you for the five stars, Micaela! And thank you for trusting us with your insurance needs."
Profile photo of Fouad Toubaji

Fouad Toubaji

April 11, 2024

5  out of  5
rating by Fouad Toubaji
"I visited Julie's agency for a car insurance and I was surprised how fast and efficient is their service. I was given many options and I've chosen what suits me. I surely recommend Julie's agency. This is the place where I will go for all my insurance needs"
We responded:
"Fouad, thank you so much for your kind words! I'm delighted to hear that you had such a positive experience at our agency and that we were able to assist you efficiently with your auto insurance needs. Providing fast and efficient service is always our goal, and I'm glad to know that you were given many options and found the one that suits you best. Your recommendation means a lot to us, and I'm honored that you've chosen our agency for your insurance needs. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help in any way we can. Thank you for choosing us as your insurance provider!"
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Mashale N

March 20, 2024

5  out of  5
rating by Mashale N
"Josh Nappi was the agent who was helping me and he was incredibly helpful/personable. Insurance shopping is not fun, but State Farm made it very easy. 11/10 would recommend!"
We responded:
"Mashale, we are thrilled to hear about your positive experience with Josh and our team at State Farm. Making insurance shopping easy and providing exceptional service is our top priority. Thank you for recommending us! - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Nakeda Levesque

March 7, 2024

5  out of  5
rating by Nakeda Levesque
"Agent was very quick and easy to work with. Literally had insurance in less thank 15 minutes!!"
We responded:
"Hi Nakeda, we are thrilled to hear about your quick and easy experience with our team. Providing efficient service is a top priority for us, and we are glad we could assist you in less than 15 minutes. Thank you for choosing us for your insurance needs! Julie Francis - State Farm Insurance Agent, Portland, ME"
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Amybeth Hurst

March 7, 2024

5  out of  5
rating by Amybeth Hurst
"Absolute FIVE stars. Josh has amazing follow through, and speaks in easy to understand terms. Thanks, Josh."
We responded:
"Hi Amybeth, thank you for the fantastic review! We are thrilled to hear that Josh provided you with amazing service. We strive to offer knowledgeable and professional service to all our customers. Thank you again for choosing us for your insurance needs! - Julie Francis - State Farm Insurance Agent, Portland, ME"